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Valued Customer Feedback

At Eco2Solar Ltd we pride ourselves on the quality of our work and are going through accreditation for ISO9001.

As part of this process, we would like to hear back from our valued customers on how you find dealing with us, the quality of our service, installation and support so would really appreciate it if you could take the time to complete the survey below.


The survey should take no longer than 2 minutes to complete.

All surveys with a name and email address will enter a prize draw and have the chance of winning £100 Amazon Vouchers as a thank you for taking the time to give us important feedback.

 

Your Feedback

  • Product

  • Thinking about our supplied products how would you rate their quality?
    Very PoorPoorBelow AverageAverageAbove AverageGoodVery GoodExcellent
  • Thinking about our supplied products how would you rate their suitability?
    Very PoorPoorBelow AverageAverageAbove AverageGoodVery GoodExcellent
  • Thinking about how our supplied products look and feel how would you rate them?
    Very PoorPoorBelow AverageAverageAbove AverageGoodVery GoodExcellent

  • Service

  • Thinking about our delivery service how would you rate it?
    Very PoorPoorBelow AverageAverageAbove AverageGoodVery GoodExcellent
  • Thinking about the timeliness of our service, how would you rate our performance?
    Very PoorPoorBelow AverageAverageAbove AverageGoodVery GoodExcellent
  • Thinking about our service team and their attention to detail how would you rate it?
    Very PoorPoorBelow AverageAverageAbove AverageGoodVery GoodExcellent
  • Thinking about our installers, how would you rate their professionalism?
    Very PoorPoorBelow AverageAverageAbove AverageGoodVery GoodExcellent
  • Thinking about our vehicles and the appearance of our team, how would you rate their tidiness?
    Very PoorPoorBelow AverageAverageAbove AverageGoodVery GoodExcellent

  • Support

  • Thinking about support to the regional office how would you rate the level of support available?
    Very PoorPoorBelow AverageAverageAbove AverageGoodVery GoodExcellent
  • Thinking about recent projects how would you rate the availability of technical information?
    Very PoorPoorBelow AverageAverageAbove AverageGoodVery GoodExcellent
  • Thinking about recent projects how would you rate the availability of financial information?
    Very PoorPoorBelow AverageAverageAbove AverageGoodVery GoodExcellent

  • Aftercare

  • Thinking about projects that have been installed for a while how would you rate the level of maintenance issues that may have occurred?
    Very PoorPoorBelow AverageAverageAbove AverageGoodVery GoodExcellent
  • Thinking about projects that have experienced issues after installation how would you rate our response?
    Very PoorPoorBelow AverageAverageAbove AverageGoodVery GoodExcellent

  • About you & further feedback

    To be included in the prize draw for the chance to win a £100 Amazon voucher, please leave your name and email address below
  • if you have any further comments please enter them here.
  • Please indicate if you would be happy for us to follow up your feedback.
  • This field is for validation purposes and should be left unchanged.